HORECA Solutions
Packaged solutions for HORECA (hospitality, restaurants, cafeterias) that combine POS, order management, kitchen management, reservations, and analytics. Designed to accelerate service, centralize multi-location operations, and connect physical and online channels. Cloud deployment with local terminals and an experience designed for dining room and kitchen teams to work most efficiently. We also offer solutions for all types of companies or businesses that need terminals or points of sale (POS) in all their forms.
HORECA Solutions
Who is it for?
- Independent restaurants and chains with several locations.
- Bars and cafeterias with high turnover and quick tickets.
- Fast food/QSR with kiosks and standardized preparation.
- Hotels with multiple points of sale and room service.
- Food trucks, ice cream parlors, and nightclubs or pubs with simple operations.
Benefits
- Streamline orders and dining room-kitchen coordination with screens and handheld devices.
- Centralize menus, prices, and availability by location.
- Connect reservations, delivery, and in-house sales in one flow.
- Control purchases, stock, and costing in real time.
- Make decisions with daily reports and operational dashboards.
Problems it solves
- Long waiting times and errors in order taking.
- Lack of stock control, waste, and purchases.
- Disconnection between POS, reservations, and delivery.
- Difficulty scaling to multiple locations.
- Poor visibility of sales, margins, and star dishes.
Key Features
- Touch POS, mobile order management, and kitchen display systems.
- Online reservations, table and shift management.
- Delivery/take away with order aggregation.
- Purchases, costing, allergens, and technical data sheets.
- Multi-location: catalog, prices, and centralized reporting.
- Reports, dashboards, and accounting exports.
Integrations and compatibility
- Connectors with existing ERP/CRM and accounting systems.
- Payment gateways, readers, and standard POS peripherals.
- Integration with reservation and delivery platforms.
- Export to BI tools and spreadsheets.
- APIs for catalogs, inventory, and loyalty programs.
Security and compliance
- Profiles and permissions by role, cash register, and terminal.
- Traceability and auditing of cash register operations.
- Encryption in transit and secure session management.
- Automatic backups and restoration.
- Fiscal control of tickets, invoices, and cash counts.
KPIs and expected results
- Average service time by time slot and zone.
- Table turnover and occupancy per shift.
- Stock accuracy and waste by family.
- Average ticket and product mix by channel.
- Preparation time per kitchen batch.
- Compliance with costing and allergens.
Some use cases / Sectors
- À la carte restaurant with terrace and reservations.
- Fast food chain with kiosk and app ordering.
- Bar/cafeteria with breakfasts and daily menus.
- Hotel with bar, restaurant, and internal events.
- Food truck with demand peaks and fast payments.
- Ice cream parlor or pub with shifts and combos.
Frequently asked questions (FAQs)
How long does it take to get started?
It depends on the scope; we prioritize an operational pilot.
Does it integrate with my accounting system?
Yes, we have standard exports and connectors.
Can we migrate items and customers?
Yes, through templates and data review.
Does it work if the internet goes down?
The stations continue to operate and synchronize afterward.
What hardware do I need?
Touch POS, printers, and standard compatible readers.
Does it include team training?
Yes, practical sessions for dining room, kitchen, and cash register.
Is it suitable for multiple locations?
Yes, central management and reporting by establishment.
How do you protect privacy?
Roles, auditing, and controls aligned with GDPR.
