ERP and CRM Solutions
At Qualirion, we offer different ERP, CRM, MRP, and MES solutions according to the specific needs of your size and sector of activity.
What's yours?
ERP solution for generic multi-sector SME
What is it like?
- “All-in-one” ERP for SMEs: finance, sales, purchases, stock, and projects.
- Ready-to-use cloud package, with guided configuration and phased deployment.
- Designed to integrate with your current CRM and billing.
- Reports and dashboards for quick decisions and operational monitoring.
- Scalable in users and modules without complex re-implementations.
Who is it for?
- Management and operations (the team will use the tools such as timesheets, clocking in, and some modules) in SMEs of 1–25 employees.
- Teams that want to standardize processes and reduce spreadsheets.
- Multi-sector businesses that need an “all-in-one” solution.
- Companies with several channels: store, online, distribution, or services.
- Organizations that require integration with existing CRM and billing.
Benefits
- Rapid compliance with the new VeriFactu law.
- Data and processes unified in a single connected system.
- Total control of treasury, collections, purchases, and margins.
- Fewer administrative errors and more agile monthly closings.
- Better customer service with traceability of orders and incidents.
- Scalable with additional modules without changing solutions.
Problems it solves
- Data duplication between sheets, emails, and isolated tools.
- Lack of visibility of cash flow and profitability.
- Stockouts and orders without reliable tracking.
- Errors in billing, taxes, and bank reconciliation.
- Repetitive manual tasks without control or audit.
Key features (modules)
- Employee time tracking.
- Finance: accounting, banks, taxes, budgets, and reconciliation.
- Purchases and sales: orders, rates, offers, returns, and billing.
- Inventory and warehouse: locations, batches/series, replenishment, and traceability.
- Projects and services: work reports, milestones, contracts, and tickets.
- Basic operational CRM: contacts, opportunities, and commercial activities.
- Reports and analytics: dashboards, operational KPIs, and data export.
Integrations and compatibility
- Connectors and API for CRM, accounting, and billing gateways.
- Integration with e-commerce and POS through standard connectors.
- CSV/Excel imports/exports for master data and movements.
- Webhooks for automations and flows between applications.
- Integrable with Microsoft Power Platform and Dynamics 365 if you already use them.
Security and compliance
- Roles and permissions by profile, with granular access control.
- Activity log and audit of functional changes.
- Encryption in transit and at rest on the cloud platform.
- Automatic backups and on-demand restoration.
- Data isolation per client and good hardening practices.
KPIs and expected results (prudent, actionable, without guaranteed numbers)
- Accounting closing time and timeliness of reconciliations.
- Inventory turnover and stock accuracy.
- Margin per line, customer, and product family.
- On-time delivery rate and order-to-collection cycle.
- User adoption and reduction of key manual tasks.
Some use cases / Sectors
- Professional services with management of reports, contracts, and billing.
- Light and wholesale distribution with control of orders and stock.
- Retail with centralized sales, returns, and purchases.
- Simple manufacturing or assembly with basic material needs.
- Project companies: monitoring milestones, costs, and hours.
- Workshops and maintenance: orders, spare parts, and after-sales service.
Frequently asked questions (FAQs)
How long does the start-up take?
It depends on the scope; we work in phases.
Does it integrate with our CRM?
Yes, through standard connectors and API.
Can we maintain our external accounting?
Yes, we synchronize entries and invoices.
How do we migrate data?
We import customers, products, balances, and structured movements.
What training do you include?
Training by profiles, practical guides, and initial support. We also provide very complete and detailed training videos.
Are there limits on users or modules?
It is scalable; start small and grow.
Can we customize processes?
Yes, by configuration; optional specific developments.
How is security guaranteed?
Roles, audit, encryption, and copies managed in the cloud.
ERP solution for SME specialized in a specific sector
What is it?
Packaged ERP solution for SMEs with sector-specific needs such as food, textiles and accessories, construction, distribution, furniture and decoration, chemicals, technical services or electronics. It unifies finance, purchasing, sales and inventory in a single system. It integrates quickly with what you already have and prioritizes measurable results from day one. Available in cloud or on-prem, with agile deployment and a practical approach.
Who is it for?
- Management, operations, and purchasing (the rest of the company’s team will use work modules from warehouse management, stock, logistics to collections and tools such as timesheets, clocking in, etc.) in SMEs of 10–75 employees.
- Companies with stock, multi-warehouse, and purchase–sale circuits.
- Businesses with sector-specific particularities and already defined processes.
- Teams that need unified data and reporting without Excel sheets.
Benefits
- 360 vision of orders, stock, margins, and treasury in a single system.
- Fewer errors and duplications thanks to standardized rules and flows.
- More agile accounting closings and real-time risk control.
- Better customer experience with more reliable deadlines and availability.
Problems it solves
- Lack of traceability of batches, series, or special orders.
- Stockouts and poorly optimized purchases.
- Manual processes, isolated spreadsheets, and inconsistent data.
- Low visibility of margins, prices, and discounts per customer.
Key features (modules)
- Finance and electronic billing, taxes, reconciliation, and remittances.
- Purchases, suppliers, rates, agreements, and reception with control.
- Sales, offers, light CRM, orders, and after-sales service.
- Inventory, multi-warehouse, batches/series, and valuation.
- Operations: light manufacturing, services, and projects.
- Reports and analytics with ready-made dashboards.
Integrations and compatibility
- Direct connection with your CRM and existing commercial tools.
- Synchronization with e-commerce/POS, logistics, and internal platforms.
- Integration with billing and accounting through APIs.
- Connectors and middleware to automate end-to-end flows.
- Compatible with cloud, on-prem, and hybrid infrastructures as needed.
Security and compliance
- Roles and permissions by area with segregation of functions.
- Audit log for critical events and changes.
- Data encryption in transit and at rest.
- Automatic backups, restoration, and periodic testing.
- Separate environments for testing and production.
KPIs and expected results
- Inventory accuracy and turnover per product family.
- Order-to-collection cycle time and level of delivery compliance.
- DSO and control of customer and supplier maturities.
- Margin per customer, channel, and product line.
- System adoption and reduction of operational incidents.
Some use cases / Sectors
- Wholesale distribution with multiple warehouses and complex rates.
- Retail with agile replenishment and centralized promotions.
- Construction and renovations with purchases per work and certifications.
- Industrial supplies with counter sales and pre-sales.
- Food with traceability of batches and expirations.
- Technical services with work reports and spare parts.
Frequently asked questions (FAQs)
How long does the implementation take?
It depends on the scope. We always start with a diagnosis and a detailed plan.
Can we integrate it with current systems?
Yes. We use connectors and APIs for secure synchronization with your CRM, billing, or other tools.
How do you migrate the data?
We import masters and balances, validate with your team, and test the process with key users.
What deployment options are there?
Cloud or on-premise. We choose the best option according to the team’s requirements and capabilities.
How is security managed?
With roles and permissions by profile, encryption in transit and at rest, audit of changes, and automatic copies.
Is training included?
Yes. By user profile, with own materials and practical sessions to ensure adoption.
Does it scale with the business?
Yes. It is expanded with modules and licenses without the need to reimplement the core.
Is it multilingual?
Yes. The interface and operational documentation are available in several languages.
ERP solution for medium and large companies - Microsoft Dynamics 365
What is it?
Modular ERP for medium and large companies based on Microsoft Dynamics 365. It unifies finance, operations, and omnichannel commerce, with cloud or on-prem deployment, integration with your ecosystem (whether it is 365 or not), and multi-language support. At Qualirion, we prioritize “right piece + fast integration + results measurement”.
Who is it for?
- Financial and operations management in multi-company and multi-country organizations.
- Complex supply chains in manufacturing, distribution, and omnichannel retail.
- Teams with CRM, billing, and e-commerce that need to be integrated.
- SMEs with more than 50 employees or in transition to a medium or large company.
- Companies with requirements for compliance, audit, and data governance.
Benefits
- Unify finance, purchases, sales, inventory, and projects in a single system.
- Plan and execute the supply chain from end to end.
- Offer a consistent omnichannel experience in stores, e-commerce, and contact center.
- Improve decisions with analytics, AI, and integrated dashboards.
- Scale modularly in the cloud or on-prem, according to your reality.
Problems it solves
- Scattered data, duplication, and manual processes between departments.
- Slow accounting closings and complex consolidation by subsidiaries.
- Stockouts, overstocking, and lack of demand forecasting.
- Limited traceability of orders, batches, and operational changes.
- Inconsistent customer experience between channels and systems.
Key features (modules)
- Finance: accounting, treasury, consolidation, and financial reporting.
- Supply Chain Management: planning, production, warehouses, and logistics.
- Commerce: POS, prices, promotions, loyalty, and integrated e-commerce.
- Project Operations: budgets, resources, times, and project billing.
- Sales and Customer Service for CRM connected with sales and support.
- Intelligent Order Management to orchestrate multi-channel orders and returns.
Integrations and compatibility
- Connect with CRM, billing, e-commerce, POS, BI, and MES.
- Standard connectors via Power Platform and open APIs.
- Integration with corporate identity and business directories.
- Migration of masters and movements from previous ERPs.
- Cloud compatibility, on-prem, and governed hybrid scenarios.
Security and compliance
- Granular roles and segregation of functions by process.
- Audit of changes and registration of key activity.
- Encryption in transit and at rest, key management.
- Backup copies and documented recovery procedures.
- Centralized identity, MFA, and access control.
KPIs and expected results
- Shorter closing cycles and fewer manual adjustments.
- Fewer stockouts and better product availability.
- More predictable order-to-delivery time per channel.
- Complete traceability of orders, batches, and returns.
- User adoption and effective use of standardized processes.
Some use cases / Sectors
- Omnichannel retail with POS, e-commerce, and unified promotions.
- Discrete manufacturing with MPS/MRP and integrated logistics.
- Wholesale distribution with pricing, routes, batches, and returns.
- Professional services with projects, resources, and billing.
- Multi-company groups with consolidation, budgets, and reporting.
Microsoft Dynamics 365 is offered in the following modalities
- Dynamics 365 Applications (CRM, ERP, AI, Mixed Reality, etc.)
- Dynamics 365 Sales
- Dynamics 365 Customer Insights (Customer Data Platform)
- Dynamics 365 Customer Voice (Customer Data Platform)
- Dynamics 365 Customer Service
- Dynamics 365 Field Service
- Dynamics 365 Remote Assist
- Dynamics 365 Human Resources
- Dynamics 365 Finance & Operations (ERP)
- Dynamics 365 Supply Chain Management (ERP)
- Dynamics 365 Intelligent Order Management (ERP)
- Dynamics 365 Commerce (ERP/retail)
- Dynamics 365 Project Operations (ERP)
- Dynamics 365 Marketing (CRM/marketing automation)
- Dynamics 365 Artificial Intelligence (AI for Sales, Service, Market Insight)
- Dynamics 365 Mixed Reality (Remote Assist, Layout, Guides)
- Dynamics 365 Business Central (ERP for SMEs)
- Specific ERP modules within Dynamics 365
- Business Central – Complete ERP solution for SMEs (finance, operations, sales, customer service)
- Finance – Professional financial management for medium and large companies
- Supply Chain Management – Comprehensive supply chain control (inventories, production, logistics)
- Project Operations – Project management, resources, and real-time collaboration
- Commerce – Unified sales platform (physical store and e-commerce)
- Intelligent Order Management – Intelligent order management as part of the ERP
- CRM and marketing applications within Dynamics 365
- Sales – Sales management (pipeline, opportunities)
- Customer Service – Customer care and support
- Field Service – Field service management
- Marketing – Automation and marketing campaigns (includes integration with Adobe Marketing Cloud)
- Other complementary and emerging modules
- Human Resources – HR: recruitment, payroll, evaluations
- Customer Insights / Voice – Customer data platforms and multi-channel interaction
- Artificial Intelligence – AI capabilities applied to sales, customer service, and market intelligence
- “Legacy” ERP products (now migrated or integrated)
- Microsoft Dynamics NAV → currently Business Central
- Microsoft Dynamics AX → replaced by Finance & Operations
- Microsoft Dynamics GP, SL, C5 → in the process of migrating to Business Central
Frequently asked questions (FAQs)
Implementation time?
It depends on the scope; we prioritize critical modules.
Integration with current systems?
Connectors, APIs, and governed orchestration.
Data migration?
Relevant masters and movements, agreed upon together.
Cloud or on-prem?
Both; also hybrid scenarios.
Security?
Roles, MFA, auditing, encryption, and backups.
Training?
Yes, by process and key profiles.
ERP, MRP, and MES solutions for companies in the industrial sector
What are they?
A unique package that connects business management (ERP), materials planning (MRP), and shop floor execution (MES). Designed for industrial SMEs that need to move from spreadsheets and isolated systems to connected, measurable, and scalable operations, with cloud or on-prem deployment and compatible with hybrid scenarios. Aligned with our catalog by ERP/CRM and MRP/MES families and flexible deployment options.
For more detailed information about MRP, MES, and APS, you can visit our specific page for this type of solutions.
Who is it for?
- Management looking for financial-operational control on a single platform.
- Operations and plants in need of real-time traceability and performance.
- Purchasing and logistics requiring reliable planning and reduced stockouts.
- Quality and maintenance with compliance goals and fewer stops.
- Teams with growth >15–18 employees (up to medium–large companies) and increasingly complex processes.
Benefits
- End-to-end vision: from offer to dispatch and after-sales, without silos.
- Reliable planning: materials, capacity, and sequencing with plant data.
- Complete traceability: orders, batches, genealogy, and non-conformities.
- Continuous improvement: visible operational KPIs comparable by shift and line.
- Scalability: modules that can be activated according to maturity, in the cloud or on-prem.
Problems it solves
- Data duplication between ERP, spreadsheets, and plant systems.
- Unplanned stops and format changes with excessive times.
- Mismatched inventory, stockouts, and last-minute emergencies.
- Lack of visibility of OEE and productivity per center.
- Incomplete traceability in the face of audits or customer complaints.
Key features (modules)
- ERP: finance, purchasing, sales, warehouse, costs, projects, and after-sales service.
- Advanced MRP: demand, BOMs, routes, finite capacity, and agile replanning.
- MES: real-time capture, stops, quality, SPC, and scrap control.
- Visual planning and sequencing with restrictions and changeover times.
- Industrial dashboard with KPIs and alerts by role and area.
Integrations and compatibility
- Connectors and APIs for CRM, accounting, billing, and e-commerce.
- Bidirectional ERP–plant integration with SCADA/PLC, CAD/CAM/PDM.
- Import of masters, historical data, and documents from existing systems.
- Webhooks and queues for near real-time synchronization between areas.
- Secure connectivity with data lake and business analytics tools.
Security and compliance
- Control by roles, granular permissions, and traceability of actions (audit).
- Encryption in transit and at rest, scheduled copies, and point-in-time restoration.
- Segregation of environments: development, testing, and production according to best practices.
- Quality and compliance record: batches, expirations, internal certificates.
- Continuity policy: high availability and disaster recovery.
KPIs and expected results
- OEE by line, shift, and center to prioritize improvements.
- Compliance with plan and monitored production lead time.
- Improved OTIF service level and inventory accuracy.
- Scrap rate, rework, and non-conformities under control.
- MRP reliability: plan vs. actual difference and avoided stockouts.
Some use cases / Sectors
- Discrete manufacturing: metal, machinery, assembly, and components.
- Process: food, light chemical, and secondary packaging.
- Short series and made to order: ETO/MTO with integration with engineering.
- Multi-plant and subcontracting with optimized internal logistics.
- After-sales service and spare parts with installed traceability.
Frequently asked questions (FAQs)
How long does implementation take?
It depends on the scope and prioritized processes. First, we carry out a diagnostic and analysis phase followed by planning.
Can we start with modules?
Yes, progressive activation by critical areas.
Does it integrate with my CRM and billing?
Yes, via APIs and standard connectors.
How do we migrate data?
Guided loaders for key masters and historical data.
What happens to my machines?
We integrate SCADA/PLC and signal collection.
Is there training for the team?
Yes, by role and with practical topics.
Cloud or on–prem?
We choose according to requirements; we also support hybrid scenarios.
Available languages?
Multilingual interface and data for global teams.